Terms & Conditions

Perfect Pipe Plumbing Website Use & Service Terms

Effective Date: February 24, 2026

These Terms and Conditions (“Terms”) govern your access to and use of perfectpipeplumbing.com (the “Website”) and the services provided by Perfect Pipe Plumbing, LLC (“Perfect Pipe Plumbing,” “Company,” “we,” “us,” or “our”). By accessing our Website, requesting service, scheduling an appointment, or communicating with us, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our Website or services.

Your use of this Website is also subject to our Privacy Policy & SMS Terms.

1. Eligibility

This Website and our services are intended for individuals who are at least 18 years of age. By using the Website or requesting services, you represent that you meet this requirement and that the information you provide is accurate and complete.

2. Services Provided

Perfect Pipe Plumbing provides plumbing services, inspections, repairs, installations, maintenance, and related services for residential and commercial customers.

All services are subject to availability, scheduling, technician availability, service area limitations, operational considerations, and site conditions.

We reserve the right to refuse, decline, or discontinue service at our discretion, including but not limited to situations involving safety risks, unsafe conditions, code violations, accessibility limitations, nonpayment, or inappropriate conduct.

3. Website Use

You agree to use the Website only for lawful purposes and in a manner that does not harm, disable, overburden, or impair the Website or interfere with others’ use of it.

Prohibited activities include, but are not limited to:

  • Attempting to gain unauthorized access to systems, servers, or accounts
  • Introducing malware, malicious code, or harmful components
  • Scraping, copying, or extracting Website content without permission
  • Submitting false, misleading, or incomplete information
  • Using the Website in violation of any applicable law or regulation

4. Scheduling and Appointments

By scheduling service, you agree to provide accurate and complete contact, location, and service information.

Appointment times and arrival windows are estimates only and may vary due to job complexity, prior service calls, traffic, weather, emergency service prioritization, parts availability, and other operational factors.

While we make reasonable efforts to arrive within scheduled windows and provide prompt service, we do not guarantee exact arrival times, immediate availability, same-day service, or emergency response within any specific timeframe.

5. Service Requests, Estimates & On-Site Evaluation

Submitting a form, contacting us through the Website, requesting an estimate, or scheduling an appointment does not by itself create a binding service agreement.

Any pricing or service information provided through the Website, by phone, by text, by email, or during preliminary communication is an estimate only and may be based on limited initial information.

Final pricing may vary based on on-site inspection, actual conditions, accessibility, code requirements, materials needed, labor requirements, equipment needs, and the final scope of work.

Customers will be informed of material changes in scope or pricing before additional work is performed whenever reasonably possible. All approved work authorizations constitute agreement to pay for the services rendered.

6. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept approved payment methods including credit cards, debit cards, cash, check, or approved financing options, subject to availability and verification.

Failure to make payment may result in additional fees, collection activity, suspension of future services, or legal action where permitted by law.

You agree to pay all costs associated with collection of unpaid balances, including reasonable attorney fees, court costs, and collection expenses where permitted by law.

7. Cancellations and Rescheduling

Customers may request cancellation or rescheduling of appointments by contacting us.

We reserve the right to charge cancellation fees, missed appointment fees, trip charges, diagnostic charges, or service fees where permitted by law, particularly for last-minute cancellations, no-shows, or situations in which technicians have already been dispatched.

8. Promotions and Offers

Promotions, discounts, coupons, and special offers may be subject to additional terms, limitations, expiration dates, service-area restrictions, or minimum purchase requirements.

  • Offers may not be combined unless explicitly stated
  • Offers have no cash value
  • Offers may be modified or discontinued at any time
  • Offers may need to be mentioned at booking or before service completion

9. Electronic Communications Consent

By providing your contact information, you consent to receive communications from us related to your inquiry, estimate, appointment, service request, dispatch updates, invoices, customer support, and related business communications.

These communications may occur through phone call, SMS or text message, and email in compliance with applicable law.

You may opt out of certain marketing communications at any time, but opting out of service-related communications may affect our ability to schedule, confirm, or provide service.

10. SMS & Call Communication Consent

By providing your phone number and consenting to receive text messages from Perfect Pipe Plumbing, you agree to receive SMS communications related to our services.

These communications may include:

  • Appointment confirmations and reminders
  • Service and dispatch notifications
  • Estimates and invoices
  • Customer service communications
  • Promotional and marketing messages

Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us at (423) 325-4137 or service@perfectpipeplumbing.com.

Consent to receive SMS communications is not required as a condition of purchase.

11. Website Use & Intellectual Property

All content on this Website, including text, images, graphics, logos, branding, layout, design elements, and other materials, is owned by or licensed to Perfect Pipe Plumbing and protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, transmit, or otherwise use any Website content without our prior written permission. Unauthorized use may result in legal action.

12. Third-Party Links

This Website may contain links to third-party websites for convenience or informational purposes. We do not control and are not responsible for the content, policies, practices, or availability of any third-party websites or services.

Accessing third-party websites is done at your own risk, and we encourage you to review their terms and privacy policies.

13. Website Content Disclaimer

Information provided on this Website, including service descriptions, service-area information, blog content, maintenance tips, pricing references, and other materials, is for general informational purposes only and may change without notice.

Website content is not a substitute for professional evaluation of your specific plumbing issue. Final service recommendations, availability, scope, and pricing are determined through direct communication, on-site assessment, and approved work authorization where applicable.

14. Warranty Disclaimer

THE WEBSITE AND ALL CONTENT PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERFECT PIPE PLUMBING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THE WEBSITE.

Services are performed in accordance with applicable industry standards. Except where otherwise required by law or explicitly stated in writing, services are provided without additional warranties, express or implied. Manufacturer warranties may apply to installed equipment or materials where applicable.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERFECT PIPE PLUMBING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR DAMAGE OUTSIDE THE DIRECT SCOPE OF THE SPECIFIC SERVICE PROVIDED.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR A SPECIFIC SERVICE SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

16. Indemnification

You agree to defend, indemnify, and hold harmless Perfect Pipe Plumbing, its owners, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising from or related to:

  • Your use of the Website or services
  • Your violation of these Terms
  • Your submission of false or misleading information
  • Your violation of applicable law or third-party rights

17. Governing Law

These Terms and any disputes arising out of or related to the Website or our services shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

Any legal action or proceeding not otherwise required by applicable law to be handled differently shall be brought in the appropriate courts located within the State of Georgia.

18. Changes to These Terms

We may update or modify these Terms at any time to reflect changes in our business practices, services, operations, or legal requirements.

Updated Terms will be posted on this page with a revised effective date or last updated date. Your continued use of our Website or services after any changes constitutes your acceptance of the revised Terms.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Any invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent as closely as possible.

20. Contact Information

If you have questions about these Terms, the Website, or our services, you may contact us at:

Perfect Pipe Plumbing, LLC
201 Evitt Pkwy
Ringgold, GA 30736

Phone: (423) 325-4137
Email: service@perfectpipeplumbing.com
Website: perfectpipeplumbing.com