Effective Date: February 24, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website perfectpipeplumbing.com and the services provided by Perfect Pipe Plumbing, LLC (“Perfect Pipe Plumbing,” “Company,” “we,” “us,” or “our”). By accessing our website, scheduling services, or communicating with us, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use our website or services.
1. Services Provided
Perfect Pipe Plumbing provides plumbing services, inspections, repairs, installations, maintenance, and related services to residential and commercial customers.
All services are subject to availability, scheduling, and operational considerations.
We reserve the right to refuse or discontinue service at our discretion, including but not limited to situations involving safety risks, code violations, accessibility limitations, or inappropriate conduct.
2. Scheduling and Appointments
By scheduling service, you agree to provide accurate and complete information.
Appointment times are estimates and may vary due to job complexity, traffic, weather, emergency service prioritization, or other operational factors.
We will make reasonable efforts to arrive within scheduled time windows but do not guarantee exact arrival times.
3. Estimates and Pricing
Estimates provided are based on initial observations and may change if additional issues are discovered during service.
Customers will be informed of any changes in scope or pricing before additional work is performed whenever reasonably possible.
All approved work authorizations constitute agreement to pay for services rendered.
4. Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing.
We accept approved payment methods including credit cards, debit cards, cash, check, or approved financing options.
Failure to make payment may result in:
- Additional fees
- Collection activity
- Legal action
- Suspension of future services
You agree to pay all costs associated with collection of unpaid balances, including reasonable attorney fees and collection costs where permitted by law.
5. Cancellations and Rescheduling
Customers may cancel or reschedule appointments by contacting us.
We reserve the right to charge cancellation fees or service fees where permitted by law, particularly in cases of last-minute cancellations, missed appointments, or situations where technicians have been dispatched.
6. Promotions and Offers
Promotions, discounts, and special offers:
- May not be combined unless explicitly stated
- Have no cash value
- May be modified or discontinued at any time
- May include additional terms or limitations
Offers must be mentioned at the time of booking or prior to service completion.
7. SMS Terms and Conditions (10DLC Compliance)
By providing your phone number and consenting to receive text messages from Perfect Pipe Plumbing, you agree to receive SMS communications related to our services.
These communications may include:
- Appointment confirmations and reminders
- Service and dispatch notifications
- Estimates and invoices
- Customer service communications
- Promotional and marketing messages
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying:
STOP
You may reply:
HELP
for assistance.
You may also contact us at:
423-713-8091
[email protected]
Consent to receive SMS communications is not required as a condition of purchase.
8. Electronic Communications Consent
By providing your contact information, you consent to receive communications from us via phone, SMS, and email for service-related and marketing purposes, in compliance with applicable laws.
You may opt out of marketing communications at any time.
9. Website Use and Intellectual Property
All content on this website, including text, images, logos, design elements, and other materials, is the property of Perfect Pipe Plumbing and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Unauthorized use may result in legal action.
10. Disclaimer of Warranties
Services are provided in accordance with industry standards.
Except where otherwise required by law or explicitly stated in writing, services are provided “as is” without additional warranties, express or implied.
Manufacturer warranties may apply to installed equipment or materials where applicable.
11. Limitation of Liability
To the fullest extent permitted by law, Perfect Pipe Plumbing shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:
- Loss of profits
- Property damage beyond direct service scope
- Business interruption
- Loss of data
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Perfect Pipe Plumbing, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of Georgia.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Georgia, unless otherwise required by law.
You agree to waive the right to participate in class-action lawsuits where permitted by law.
14. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of updated Terms.
15. Contact Information
Perfect Pipe Plumbing, LLC
201 Evitt Pkwy
Ringgold, GA 30736Phone: 423-713-8091
Email: [email protected]
Website: perfectpipeplumbing.com